Brightward modernizes the back office of restaurants and hotels.
Restaurant, hotel, and catering offices spend the week on vendor invoices, event contracts, permits, and guest correspondence. We simplify and automate that work with AI, on the systems you already run, and a manager approves everything before it goes out.
Workflows we improve
Each engagement takes on one of these at a time.
- Invoices and inventory.Vendor invoices read, prices checked against your agreements, and counts reconciled against what was delivered.
- Events and group bookings.Inquiries answered, proposals and contracts drafted, and event orders kept current as the details change.
- Licenses, permits, and inspections.Renewal dates tracked, filings prepared ahead of time, and inspection paperwork kept where it can be found.
- Guest correspondence.Reviews and inquiries answered in the house’s own voice, for a manager to approve before they go out.
Who it’s for
Independent restaurants, hotels, and caterers, and small groups of them, with enough business that the office is where the work waits, and no one on staff whose job is technology. The owner or general manager buys the engagement. The office administrator or events manager who lives in the paperwork runs what gets built. We’re taking our first engagements and learning where a hospitality office spends its week.
Where else we work
Any office that runs on documents, approvals, and outside parties is work we take on.
Want to use AI to improve what you offer customers and how you deliver it?
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