Brightward modernizes the operations of general contractors, property managers, law and accounting offices, manufacturers and distributors, restaurants and hotels, and your business.
Brightward is a small consulting firm led by former business operators who have been early adopters of AI technology. We partner with business leaders and help them implement AI across their organizations in a way that aligns with their values and goals.
Work we take on
Each engagement is customized to the needs of our clients, however we tend to initially focus on common back office workflows, opportunities for data integration, and decision-making tools for business leaders.
- Customer, employee or vendor onboarding.We help streamline the back office work, but also improve the responsiveness of business.
- Workflow measurement.Simple tools can be put in place so business leaders can monitor and remove bottlenecks in business.
- Internal collaboration.We offer solutions to improve the collaboration and decision-making within the business.
- Data integration.Information from your existing systems can be consolidated and transformed into useful decision inputs for leaders.
- Company brain.We set up systems so that the knowledge your company creates compounds over time.
How an engagement runs
- Discovery.In collaboration with the client, we identify the first opportunity to improve the operations of the business.
- Assessment and roadmap.We deliver a proposal and roadmap.
- Implementation.We complete the project, in collaboration with the client stakeholders.
- Handover and training.Our clients are set up to operate and evolve the concepts and workflows we implement.
Industries
We are open to working within any industry, but currently focus on:
- Construction and the tradesCommercial general contractors and the trades that work for them. The office runs on estimates, submittals, change orders, pay applications, and a long list of subs, and the coordinator or project manager is the one keeping it all moving.
- Real estate and property managementProperty managers and the owners they report to. The office runs on leases, maintenance requests, vendor invoices, and monthly statements, and the property manager or office administrator is the one keeping them straight.
- Professional servicesLaw offices, accounting firms, and insurance agencies. The office runs on intake forms, client documents, engagement letters, and invoices, and the office manager or paralegal is the one chasing what’s missing.
- Manufacturing and distributionJob shops, fabricators, and distributors. The office runs on requests for quote, customer purchase orders, supplier confirmations, and shipping paperwork, and the office manager or inside sales desk is the one keeping orders moving.
- Hospitality and food serviceHotels, restaurants, and catering companies. The office runs on vendor invoices, inventory counts, event orders, licenses, and guest correspondence, and the general manager or office administrator is the one keeping up with it.
Any office that runs on documents, approvals, and outside parties is work we take on.
Who it’s for
Brightward works with business leaders who see the value of AI and want practical support to improve their operations. We provide a trusted advisor who helps them plan and implement these improvements.
Want to use AI to improve what you offer customers and how you deliver it?
Let’s talk.
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